FAQ
Everything you need to know about Conflux Router.
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Getting Started
What is Conflux Router?
Conflux Router is a unified AI gateway that gives you one API endpoint for 16 models across 5 providers. Instead of managing separate accounts with OpenAI, Anthropic, Google, Cerebras, and Groq, you get a single OpenAI-compatible API with credit-based billing and smart routing.
How do I get started?
Sign up at theconflux.com, grab your API key from the dashboard, and start making requests to /v1/chat/completions. You get 500 free credits to try it out — no credit card required.
What API format does Conflux Router use?
We're fully OpenAI-compatible. If you've used the OpenAI SDK or any OpenAI-compatible client, you already know how to use Conflux Router. Just swap the base URL to https://theconflux.com/v1 and use your Conflux API key.
What models are available?
We route to 16 models across 5 providers. See the Models page for the full list with pricing and capabilities.
Credits & Billing
What are credits?
Credits are Conflux Router's universal currency. Every API call costs credits based on the model used and the number of tokens processed. One credit = $0.01 in value. Credits abstract away provider-specific pricing so you deal with one number, not five different rate cards.
How much do credits cost?
Free tier gets 500 credits. Power plan ($24.99/mo) includes 10,000 credits with overage at $0.003/credit. Pro plan ($49.99/mo) includes 30,000 credits with overage at $0.002/credit.
Do credits roll over?
Credits do not roll over between billing periods. Your monthly allocation resets on your billing date.
What happens if I run out of credits?
On the Free tier, requests return 402 Payment Required once credits are exhausted. On Power and Pro plans, overage billing kicks in automatically — you're charged per extra credit at your plan's overage rate.
Can I buy credits without a subscription?
Credit packs for one-time purchases are coming soon. Currently, credits are allocated through subscription plans.
API Keys
What's the difference between live and test keys?
Live keys (cf_live_...) make real API calls and are billed normally. Test keys (cf_test_...) are for development — they validate your setup and return mock responses without consuming credits.
Can I set expiration dates on API keys?
Yes. When generating a key, you can set an optional expiration timestamp. Expired keys are automatically rejected. You can also revoke any key instantly from the dashboard or the /v1/keys endpoint.
Can I have multiple API keys?
Yes. Generate as many keys as you need — one per project, per environment, per team member, whatever works for you. Each key is tracked independently in usage logs.
How are API keys stored?
Keys are hashed with SHA-256 before storage. We never store your raw key. If you lose a key, you'll need to generate a new one — we can't recover the original.
Rate Limits & Usage
What are the rate limits?
Rate limits are enforced per API key at 60 requests per minute. If you exceed the limit, you'll receive a 429 Too Many Requests response. Limits may vary by plan tier in the future.
How do I check my usage?
Use the GET /v1/usage endpoint to retrieve your request history, token counts, and credit consumption. The dashboard also shows real-time usage graphs.
How do I check my credit balance?
Use the GET /v1/credits endpoint to see your current balance, plan details, and usage breakdown.
Routing & Failover
How does smart routing work?
When you request a model, Conflux Router checks provider health (monitored every 60 seconds) and routes to the best available provider. If the primary provider is down, we automatically failover to the next healthy provider in the chain.
What's the failover chain?
Primary model → fallback model → next provider → 503 Service Unavailable. We try every reasonable path before giving up.
Can I choose a specific provider?
Not currently. Conflux Router manages provider selection automatically based on health, availability, and cost optimization. Provider pinning is on the roadmap.
What happens if all providers are down?
If every provider for a given model is unhealthy, the API returns a 503 Service Unavailable. This is rare — our health monitoring and failover chain are designed to prevent it.
Security & Privacy
Is my data stored?
Conflux Router does not store your prompts or model responses. Requests are forwarded directly to providers. We log metadata (token counts, credit costs, latency) for billing and monitoring, but not content.
How is billing data secured?
Payment processing is handled by Stripe. We never store full card numbers. Credit balances and transaction logs are stored in our database with standard access controls.
Can I delete my account?
Yes. Contact support to initiate account deletion. All API keys are revoked, and your data is purged within 30 days.
Still have questions?
Join our Discord community or reach out to the team. We're here to help.